Terms Conditions & Return Policy

The Corporation, its suppliers and manufacturers are committed to maintaining information that is as accurate as possible provided on our Website via regular updates. However, due to human error, or otherwise, the Website may contain pricing, product descriptions, quantities, images, product discontinuation and/or other content on this Website that may be incorrect, incomplete, inaccurate, unreliable, not current, and/or not error-free. While we make every effort to ensure these mistakes do not happen, the Corporation cannot honor incorrect prices, misprints or typographical errors. In addition, the Corporation shall not be liable for manufacturer price changes, which may occur at any time without prior notice. The Corporation reserves the right to change prices and/or information for all products without prior notice. The product images on the Website are for illustration purposes only. Design revisions and color variations may apply.
In the event an error is found, the Customer will be notified as soon as possible. At that time the Customer will have the opportunity to proceed with their order with the corrected pricing and/or quantity or cancel their order completely. In addition, if a product received is not as described, the Customer may return it in unused, resalable and original package condition as per our return and exchange policy above.
Under no circumstances, including, but not limited to, negligence, human error, intentional misuses or otherwise shall the Corporation be held legally responsible for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of income, profit and/or data, loss of or damage to person or property and claims of third parties resulting from the use, or the inability to use, the materials on the Website, even if Corporation and/or its representatives have been advised of the likelihood of such damages. If the Customer’s use of materials from the Website results in the need for servicing, repair and/or correction of equipment and/or data, the Customer assumes any and all costs thereof. If the state in which delivery takes place does not allow the exclusion or limitation of incidental or consequential damage the above limitation or exclusions may not apply to the Customer. The courts of the State of New York shall maintain jurisdiction over all disputes arising out of transactions taking place on the Website.
THIS SITE DOES NOT PROVIDE MEDICAL ADVICE. The Site and the Services, including but not limited to, articles, newsletters, blogs and news are provided for informational purposes only, and is not intended as a substitute for professional medical advice, diagnosis, treatment or prevention of any disease. Always seek the advice of your physician or other qualified health provider or professional with any questions you may have regarding a medical condition or product. Never disregard professional medical advice or delay in seeking it because of something you have read on this Site. If you think you or your family member(s) may have a medical emergency, call your doctor and/or 911 immediately. The Corporation does not endorse or recommend any specific products, opinions, physicians, tests, procedures or other information, including but not limited to, articles, newsletters, blogs and news that may be mentioned on the Site. Reliance on the Site and the Services is solely at your own risk.
The Corporation is solely a mail order company which carries over 25,000 products. It is not possible for our representatives to know each product carried in full detail. While we will help the customer to the best of our ability, the Corporation cannot guarantee a product’s compatibility and will not be held liable for any incorrect information given. It is the Customer’s responsibility to do further research before making a purchase. For further information or questions regarding any of our products, please contact the product manufacturer directly.
The Corporation at any time may amend polices contained on the Website. By using this Website, you agree to be bound by any and all such amendments.

 

Returning An Item
We hope that you will be delighted with your purchase from Blau Medical, but we understand that sometimes there may be a reason that you would like to return an item you have purchased to us. We aim to make this process as simple as possible.
Please note that Blau Medical is a business retailing products to the trade and to industry. All transaction are therefore deemed to be business to business sales and are governed by our terms and conditions.

 

In order to protect our employees and our customers from any additional risk, we have made the decision to change our merchandise return policy.

We will not be accepting returns of any merchandise until further notice.

This policy is consistent at all our stores, as well as with all of our competitors. Once a product has left the store, we cannot accept it back and
give a refund.